Recently you were promoted, and part of the prize was being asked to manage a team. It’s not been easy, but you have arrived. When you wake up each day, you know it’s possible to go to work, connect with your team and get things done. Yet you have a gnawing feeling inside you there is more. More to learn, more on…
Many of my clients like to develop their emotional intelligence in their coaching work with me. Whether emotional intelligence is innate or something we need to learn from scratch, we can all improve. Some of us use visual clues automatically when working with others. The rest of us can benefit from making this an explicit habit. Our eyes provide us with information about…
I really like matoke, a staple foodstuff in Uganda. It’s made by steaming and compressing cooking bananas in nearly every home everyday. Families monitor stocks of these bananas visually and easily, to make sure you have enough and never run out. Last month with my colleague Duncan Mutembani we delivered our flagship programme “Growing Your Leadership Edge” for the…
Sometimes you reach the stage in your career where the old model doesn’t work any more. It used to work, but… I’m at that stage right now. Working for myself no longer satisfies, I want to be part of something bigger, contributing my people development skills to a larger goal, within the organisation and as part of the team. So…
“Can I give you some feedback, Gill?” How do you react when someone unexpectedly offers you feedback? Intellectually most of us know that feedback should be helpful, that we should treat it as a friend. The problem is, particularly if unsolicited, feedback can feel like a foe. We don’t know in advance what’s inside the parcel. We don’t know…
“We want to get as many people as possible excited about railway travel!” This was the strapline of OBB-Infrastruktur, part of the Austrian Federal Railways, shown at a presentation in Vienna last week. I was part of forty railway professionals from the UK, learning about ambitious work both planned and in progress to transform the contribution of rail in all…
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