Arriva Trains wins vital Northern Rail franchise starting in April 2016, increasing train miles in the UK from 14% to 22%
Arriva announced as new operator for London Overground commission starting November 2016, planning new trains, more frequent services and modernised stations
The entire bid team now embody the confidence and commitment to mobilise their successes and aim high in future bids
A public transport company; operating bus, coach, train, tram and waterbus services in 14 countries across Europe.
What we created:
When Gill was invited to coach the Arriva Bid Team, they knew they needed to step up in being both bold and brave enough to win. Her weekly incisive, tenacious coaching for two high profile bids enabled key senior people to embrace their capability to win and draw out their unique strengths in leading both complex bids and team of 90. Gill also facilitated a range of workshops to develop winning bid behaviours and to help create the best team possible. Key members of the Bid Leadership team have gained ILM Level 5 Certificates in Leadership and Management, visibly consolidating their learning into a valuable qualification.
The client prompt:
The starting point was a recognition and an appetite to enable, step up and consolidate powerful winning behaviour in the entire bid team. Arriva Trains UK wanted and needed to succeed with major rail franchise bids as a critical component in securing market share. This leadership aspiration was heightened following three recent bid attempts which could have been successful, but weren’t quite enough to win. These losses provided valuable learning and a determination to try something new to succeed; this became the prompt for investing in coaching to enable a winning spirit.