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Footwear Options

By High Performing TeamsOne Comment

I am just back from a wonderful three weeks of backpacking around the country of Mexico, including one week with my daughter. Threaded amongst all my fantastic experiences, my biggest problem was that my footwear was not up to the job. We are talking about my sandals. I had made an assumption, that my lovely sandals (featured above, on the…

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Brave, Compassionate, Connected

By High Performing Teams2 Comments

I am getting ready to deliver customer service training for a digital infrastructure company. One of the activities we ask participants to do is to write down THREE words to describe their very best, ideal self: What might yours be? When I did the exercise, my answers were: Brave Compassionate Connected We ask the learners to take the exercise extremely…

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