Valuing Your Audience

By | Leadership Development | 2 Comments

Do you know your audience? Two weeks ago in St Petersburg I was delivering Presentation Skills training to middle managers from a clinical research organisation. They need to be great at communicating, influencing and persuading many different nationalities across the globe. In this workshop participants are asked to give a three minute presentation, focussing on creating a punchy opening and…

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What is soft to you?

By | Culture Change, High Performing Teams | 2 Comments

Last month I was delivering soft skills training in Russia, the month before Poland. This is part of a global roll out for a company wanting to increase its competitive edge. They want their clients to be addicted to working with them, for soft skills to be their winning edge. They want all 1200 staff to reduce their customers’ anxiety…

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Learning from Setbacks

By | Leadership Development | No Comments

Recently I was a guest speaker on a panel at the Women in Sales Awards Judging Day.  Our topic was learning from setbacks. Together with the fantastic other speakers, the moderator and of course all the finalists themselves, we surfaced understanding about what this might mean in a sales context. The first thing we asked ourselves is, what is a…

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An alternative to overcontrol

By | Leadership Development | No Comments

On the surface, control is attractive. As a manager, the feeling of control can give you security, certainty and eliminate uncomfortable ambiguity from the task in hand. It can help you to feel strong and warm inside, on top of things and, well – in control! It’s nearly as good as endorphins and yet, at best, it’s short term sticking…

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