House Language 2

Does this house look sad to you?

By | Leadership Development | 2 Comments

Many of my clients like to develop their emotional intelligence in their coaching work with me. Whether emotional intelligence is innate or something we need to learn from scratch, we can all improve. Some of us use visual clues automatically when working with others. The rest of us can benefit from making this an explicit habit. Our eyes provide us with information about…

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Matoke Delegation

What’s Your Visual Monitor?

By | Leadership Development | No Comments

  I really like matoke, a staple foodstuff in Uganda. It’s made by steaming and compressing cooking bananas in nearly every home everyday. Families monitor stocks of these bananas visually and easily, to make sure you have enough and never run out. Last month with my colleague Duncan Mutembani we delivered our flagship programme “Growing Your Leadership Edge” for the…

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pressthebutton

Can You Press the Button?

By | Leadership Development | No Comments

  Recently my mother had a fall and waited 48 hours to “press the button” for an ambulance to take her to hospital. Why did she wait? A mixture of reasons. She hoped the fall was more minor, and that the pain would be manageable. She hoped to get better by herself, with peace and quiet. It is her way…

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Feet on the ground v2

Refocussing – One Step At A Time

By | Leadership Development | 4 Comments

Sometimes you reach the stage in your career where the old model doesn’t work any more. It used to work, but… I’m at that stage right now. Working for myself no longer satisfies, I want to be part of something bigger, contributing my people development skills to a larger goal, within the organisation and as part of the team. So…

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parcels feedback surprise

Feedback – Friend or Foe?

By | Leadership Development | 2 Comments

  “Can I give you some feedback, Gill?” How do you react when someone unexpectedly offers you feedback? Intellectually most of us know that feedback should be helpful, that we should treat it as a friend. The problem is, particularly if unsolicited, feedback can feel like a foe. We don’t know in advance what’s inside the parcel. We don’t know…

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